Case Studies
A 17-step manual process across 4 systems replaced by a single integrated analyst tool. Sole design lead — rescued an at-risk project and earned analyst trust from zero.
Expanded a cybersecurity product into virtualised infrastructure post-acquisition. New personas, two data streams, AgileFall across two company cultures.
Paper and fax REMS compliance process replaced with a fully digital portal. Navigated FDA requirements, DocuSign integration, and 10+ cross-functional stakeholders.
Sneakernet and paper replaced by a single digital platform for national-scale creative asset management across 6 cross-functional teams.
Heuristic evaluation and full information architecture redesign of a non-profit website. 18 navigation items reduced to 6 clear top-level categories.
Exploring how AI tools can accelerate UX workflows — from research synthesis to design documentation — inside an engineering-heavy FinTech environment.
Experience & Skills
Multi-project roadmap management | Design-first Agile process creation | AI-assisted workflow efficiency
Mid- to principal-level team leadership | Customer research advocacy | UX artifact quality standards
End-to-end enterprise tool design | 60% reduction in analyst manual steps | At-risk project rescue
UX practice built from zero | REMS compliance app design | 10+ cross-functional stakeholder navigation
UX design & front-end development | HTML/JSP, CSS, JS | Enterprise websites & internal applications
Credentials
Certifications
Education
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Principal UX · Design Strategy · Design Leadership